Psychological Treatment
Psychological services
Psychological Treatment
Support for psychological concerns, with a treatment plan shaped around your needs.
When anxiety, depression, trauma or another psychological concern is affecting everyday life, it can be hard to know where to start. Qxplore’s Quinte Assessment and Treatment Group offers psychological treatment services. You can describe what is happening and ask about a clinician and approach that fit your situation. Some people enquire on their own. Others come through an insurer, workplace or agency. Contact us to discuss the current service, any referral or approval requirements, and the next step. Ask about psychological treatment Call 613-966-4262A clearer place to start
What is psychological treatment?
Psychological treatment involves working with a qualified clinician on emotional, behavioural or mental health concerns. The focus, approach and number of appointments depend on your needs, the clinician’s scope of practice and any applicable referral or funding arrangement. Qxplore’s psychological treatment services include treatment by registered psychologists and psychological associates, and work by registered psychotherapists and social workers under psychological supervision. Ask who would provide your care, their designation and how any supervision applies to your particular service.
Agree on goals
Work with the clinician to identify the focus of treatment and a suitable approach.Work through treatment
Appointments may involve therapeutic strategies, reflection and practical work between sessions where appropriate.Review progress
Discuss what is helping, what remains difficult and whether the treatment plan needs to change.Concerns you can ask about
When might psychological treatment help?
Qxplore identifies the concerns below among those addressed by its psychological team. Your enquiry helps determine whether a currently available clinician and service fit your situation. You do not need to choose a diagnosis from this list to contact us.Anxiety and phobias
Persistent worry, fear, avoidance or specific situations that have become difficult to manage.Depression
Low mood, loss of interest and other difficulties affecting day-to-day functioning.Trauma and PTSD
Distressing experiences and their ongoing effects on mood, safety, sleep or daily life.Obsessions and compulsions
Intrusive thoughts, repetitive actions or patterns that interfere with living as you wish.Complex or longstanding concerns
Patterns involving personality, emotions or relationships that may need more specialised support.Addiction and substance use
Concerns about alcohol, drugs or other addictive behaviours alongside mental health needs.Know the next step
How do you begin?
You can make a direct enquiry or arrange for a referral from WSIB, Veterans Affairs, Health Canada, insurance provider, agency, or government program. Requirements can differ by service and funder. Ask what applies before booking. The steps below explain what to discuss; they are not a promise of a particular appointment schedule or treatment result.-
Explain your situation
Share the main concerns, whether someone has referred you, and any deadlines or approval documents you have received. -
Confirm the service and clinician
Ask whether treatment, assessment or another service is appropriate, who would provide it and whether they are accepting enquiries. -
Discuss practical arrangements
Confirm fees, appointment format, consent, confidentiality, benefits or funding, and any required authorisation before proceeding. -
Agree on a treatment focus
If you begin treatment, discuss goals, the proposed approach and how progress will be reviewed with the clinician.
Plan for access
Referrals, insurance and funded services
Qxplore provides psychological treatment for privately funded clients and through programs or third-party arrangements. Whether a particular service is covered depends on the funder, the clinician’s designation, the reason for treatment and any prior approval.Private insurance
Ask which clinician would provide your care and what information your benefits plan needs. Check your own coverage, limits and claims process with the insurer.WSIB and workplace concerns
If a workplace injury or trauma is involved, ask what assessment, referral or treatment authorisation is required and who coordinates it.Other insurers and programs
Qxplore provides services funded through automobile insurance, Veterans Affairs, Health Canada, VQRP, agencies and other funding sources. Confirm the current arrangement for your situation with our Reception.Find the right starting point
Treatment, assessment or counselling?
These services can relate to one another, but they answer different questions. You can describe your concerns to Qxplore and ask which current service fits.Psychological treatment
Ongoing clinical work focused on agreed psychological concerns and treatment goals. This page explains how to enquire about that service.Psychological assessment
An assessment gathers information to answer defined questions and may inform recommendations or treatment planning. Explore psychological assessmentsCounselling and psychotherapy
Explore support for individuals, couples, children, adolescents and families, including concerns that may not require a formal assessment. Explore counselling servicesYou can also meet Qxplore’s consultants and ask about the clinician whose experience and professional designation fit your needs.
Before you enquire
Common questions about psychological treatment
Do I need a psychological assessment first?
Not necessarily. Explain your concerns and the reason for any referral. Qxplore can discuss whether treatment can be considered directly or whether an assessment is appropriate for the questions involved.Do I need a diagnosis to ask about treatment?
You can enquire without deciding on a diagnosis. Describe the difficulties you are experiencing and any information you already have. The clinician can discuss suitability and next steps.Will I see a psychologist?
Ask who would provide the particular service, their current professional designation and whether any supervision arrangement applies. The available clinician depends on your needs and the current service arrangements.Is psychological treatment the same as psychotherapy?
Psychotherapy may be an approach used in psychological treatment. The appropriate service, provider and treatment plan depend on your concerns and the referral or funding context. Ask how the option offered to you differs from Qxplore’s general counselling services.Can WSIB or insurance pay for treatment?
Qxplore describes treatment through several funding arrangements. Coverage and any required authorisation depend on your specific claim or benefits plan. Confirm with the funder and Qxplore before appointments begin.How long does treatment last?
The number and frequency of appointments vary with the goals, clinical recommendation and any funding approval. Discuss the proposed plan and when it will be reviewed before you begin.Are appointments in person or online?
Ask which formats are currently available for your clinician and service. An insurer or agency may also have requirements for how appointments are delivered.What should I have ready when I contact Qxplore?
A brief description of your concerns and any referral, insurer or program information is a good start. Ask how to provide sensitive documents securely if they are needed.Take the next step